Southall

Address

Southall station
South Road
Southall
UB2 4AA

Ticket office

Monday to Friday: 6:30 AM to 7:30 PM
Saturday: 6:30 AM to 7:30 PM
Sunday: 8:10 AM to 3:30 PM

Station details

Alerts

A queuing system will become operational at this TFL station if it becomes busy and social distancing becomes difficult to achieve. Please seek out station staff for further assistance.

 

General information

Station Operator: XR
Station Code: STL
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 4
Oyster Comments: Nearby shop sells Oyster cards.
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway, TfL Rail
Ticket Office Note:

Station Entrance

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Services: Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:
  • Toilets are located on platform 4
  • There is one step to access the ladies toilets.

Waiting Room: Yes
Waiting Room Note:
  • A heated waiting room is located on platform 4.
  • There is one step to access the waiting room.
  • The waiting room is open from first to last train.

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Towards Paddington: Bus Stop N on Railway Bridge. Towards Slough: Bus Stop O next to Station Building

Click here for map

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:
  • Accessibility Category C. This station does not have step-free access.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located within the stations ticket hall.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 30/07/2021 06:24:01