Monday to Friday:
6:15 AM to 9:30 PM
6:15 AM to 9:30 PM
6:40 AM to 9:30 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Greater Anglia, London Overground, London Underground, Elizabeth Line
Ticket Office Note:
There is a TfL Rail ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area.
Lost Property Contact Available:
0343 222 1234
Customer Help Points:
ATM Machine Note:
ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance.
Station Buffet Note:
Telephones (Cards & Coins):
Accessible toilets are available.
Car Parking Contact Available:
Cycle Storage Availability:
Note that these are Council-owned cycle racks, located outside the front of the station
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement bus services for Greater Anglia, London Overground, and TfL Rail will depart from:
Montfichet Road, Bus Stop W, for Eastbound services - map here
Taxi Rank Note:
A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre.
Bus Service Note:
London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Accessibility Category A. This station has step-free access to all platforms
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Note:
Staff are available to assist from the first to last train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 29/06/2022 01:29:15