St Mary Cray

Address

St Mary Cray station
Sayes Court Road
St Mary Cray
BR5 2PQ

Ticket office

Monday to Friday: 6:10 AM to 7:30 PM
Saturday: 6:10 AM to 7:30 PM
Sunday: 8:15 AM to 4:40 PM

Station details

Alerts

On weekdays, the busiest times at this station are generally between 06:30 and 08:00 and 18:00 and 19:00. 

The male toilet is out of service until further notice for refurbishment.

General information

Station Operator: SE
Station Code: SMY
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 6
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: No
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Platform 1 + 2- Available during staffing hours
Waiting Room: No
Waiting Room Note: Heated waiting room on platform 1/2 and 3/4 Only available when staff present

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking
Spaces: 31
Annual Charge: £1010.40
Daily Charge: £5.80
Monthly Charge: £93.20
Off Peak Charge: £5.20
Six Monthly Charge: £558.20
Three Monthly Charge: £277.30
Weekly Charge: £26.50
Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: Go to website
Note:

From 1st June - new off peak evening rate (after 18:00) - £1.50

Number of accessible spaces: 3

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 0
Type: Stands
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Turn left when leaving the station. The buses depart from near the shops 

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: booking hall
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.If you are not able to reach the platforms you can contact our Call Centre on 0800 783 4524 who can then arrange assistance. Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

The information in this document was generated 16/05/2022 12:53:45