Ticket buying & collection
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
On both platforms
In the event of engineering the bus/coach will collect from: Picks up/sets down at public service bus stops on either side of Rolfe Street immediately in front of main entrance to station building.
Smethwick Rolfe Street (SMR) Station Cedar 0121 5557888 Bearwood 0121 4201111 Redline 01214292122
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
26 steps down to Birmingham platform. 24 steps down to Wolverhampton platform.
Accessible taxis are available
Saturday 8:00 AM to 5:00 PM
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
The information in this document was generated 05/03/2021 03:23:24