Ticket buying & collection
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Smethwick Galton Bridge Station is accredited by the Secure Station Scheme**
On all platforms
In the event of engineering the bus/coach will collect from: Picks up/sets down on Oldbury Road immediately in front of the station entrance at the public service bus stop for both directions.
Cedar 0121 5557888 Bearwood 0121 4201111 Redline 01214292122
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
Please look at the 'Station Message' at the top of the page for more information as the station will be going through a lift renewal programme meaning the station will no longer be step free between January and July 2020. For any further advice or questions about your journey and alternative travel arrangements please contact email@example.com or call 07970 447880.
Accessible taxis are available
Tuesday 6:15 AM to 1:00 PM
Wednesday 6:15 AM to 1:00 PM
Thursday 6:15 AM to 1:00 PM
Friday 6:15 AM to 6:00 PM
Saturday 8:00 AM to 4:00 PM
Sunday 10:00 AM to 1:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 30/07/2021 06:29:51