Monday to Friday:
5:45 AM to 7:30 PM
6:30 AM to 7:30 PM
8:45 AM to 7:30 PM
Temporary changes to ticket office opening hours at Runcorn station during
Coronavirus: Weekday 05:40-18:00, Saturday 05:40-18:00, Sunday 08:30-17:30.
Assistance and information is available from staff whilst trains are running.
Ticket buying & collection
Oyster Pre Pay:
Ticket Office Note:
Ticket machines can be found in the booking hall.
Lost Property Contact Available:
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Customer Help Points:
Customer Help Points Note:
Available in the car park
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Telephones (Cards & Coins):
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
Waiting Room Note:
Closed until further notice.
Station Car Park 1 - Multi Story (Platform 1)
Avanti West Coast
Three Monthly Charge:
Car Parking Contact Available:
Monday to Friday - £6.00 for 0 - 6 Hours Parking
Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users season tickets, please speak to a member of staff.
Cycle Storage Availability:
Adjacent to Car Park 1 (Multi-Story)
Cycle Storage CCTV:
Location for rail replacement services:
Pick Up / Drop Off in the turning circle adjacent to the station entrance.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This station has step-free access to all platforms / the platform
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday 5:30 AM to 11:45 PM
Tuesday 5:30 AM to 11:45 PM
Wednesday 5:30 AM to 11:45 PM
Thursday 5:30 AM to 11:45 PM
Friday 5:30 AM to 11:45 PM
Saturday 5:30 AM to 11:45 PM
Sunday 8:00 AM to 12:15 AM
The information in this document was generated 11/05/2021 14:12:23