Purfleet station
London Road
RM19 1PP

Ticket office

Monday to Friday: 6:15 AM to 9:50 AM
Saturday: Unavailable
Sunday: Unavailable

Station details


The ticket office opening times at this station have been amended due to the Coronavirus pandemic. You can find the current opening times here.

General information

Station Operator: CC
Station Code: PFL
Staffing Level: partTime

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Comments: Oyster top-up only from self-service ticket machine. <div><br /> </div> <div><a href="http://ticketstoplocator.tfl.gov.uk/LocationLocator/">The nearest Oyster Ticket Shop that can issue new Oyster Cards is at Purfleet General Stores, 5 Station Terrange, London Road Purfleet, Essex, RM19 1PL.</a></div> <div><br /> </div>
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: c2c
Ticket Office Note:

Platform 1 

Passenger services

Lost Property Contact Available: No
Phone number: 03457 44 44 22
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday, Sunday and Public Holidays: 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)


Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Outside station entrance 

Telephones (Cards & Coins): No
Toilets: No
Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. 

Waiting Room: No
Waiting Room Note:

Platform 1 Booking Hall 

Car parking

Car parking: Yes

Station Car Park

Operator: National Car Parks Ltd
Spaces: 17
Annual Charge: £992.00
Daily Charge: £7.10
Monthly Charge: £98.00
Off Peak Charge: £3.30
Three Monthly Charge: £286.00
Weekly Charge: £26.00
Car Parking Contact Available: No
Phone number: 0845 050 70 80
Website: Go to website

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays


Cycle Storage Availability: Yes
Sheltered: no
Spaces: 40
Type: Wheel Racks
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

For rail replacement buses towards Barking, use the bus stop outside Purfleet General Stores

For rail replacement buses towards Grays / Tilbury, use the bus stop opposite Purfleet General Stores

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here


Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones: No
Accessible Toilets: No
Accessible Toilets Note: Platform 1. This can be accessed using a radar key.
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

There are no lifts at the station, but step free access is available to both platforms via the level crossing/ramps 

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Outside station entrance

Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 7:00 AM to 1:00 PM
Staff Help Available Note:

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 30/06/2022 01:55:29