Ticket buying & collection
Ticket machines can be found in the booking hall.
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
Catering available on P 2&3 via Café Express.
An accessible toilet is located on Platform 1; these toilets are operated by a RADAR key.
Toilet opening times
Monday to Friday: 5:25am to 11:30pm
Saturday: 5:25am to 11pm
Sunday: 10am to 11pm
Seating available on all platforms. Heated waiting rooms on both Platform 1 and Platforms 2/3
Station Car Park
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Platforms 1 & 2
Rail replacement coach services can be found at the front of the station.
Located outside the ticket office
Information to plan your onward journey is available in a printable format here
Platform 1 via RADAR key
Category B1 - Step-free access is available to all platforms, however access to Platforms 2 and 3 is via a steep ramp.
Saturday 4:25 AM to 10:00 PM
Sunday 9:00 AM to 10:00 PM
Passenger Assist meeting point is the ticket office or via any visible member of staff.
Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 6/5/2023 5:49:38 PM