Harlow Town

Address

Harlow Town station
Station Approach
off Edinburgh Way
CM20 2JD

Ticket office

Monday: 6:00 AM to 9:00 PM
Tuesday: 6:00 AM to 9:00 PM
Wednesday: 6:00 AM to 9:00 PM
Thursday: 6:00 AM to 9:00 PM
Friday: 6:00 AM to 9:00 PM
Saturday: 6:00 AM to 9:00 PM
Sunday: 8:00 AM to 9:00 PM

General information

Station Operator: LE
Station Code: HWN
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: Yes
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help points in car park and on station overbridge.

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: Kiosk News agent Passport Photo Booth
Station Buffet: Yes
Station Buffet Note: Coffee shop Cold drinks vending machine Food vending machine
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Accessible (radar key) toilet on concourse.
Waiting Room: No
Waiting Room Note:

The waiting room can be found on the bridge.

Car parking

Car parking: Yes
Name: Station Car Park
Operator: National Car Parks Ltd
Spaces: 697
Annual Charge: £1544.00
Daily Charge: £9.00
Monthly Charge: £154.00
Off Peak Charge: £8.00
Three Monthly Charge: £441.00
Weekly Charge: £40.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 52
Type: Compound
Location:

Within building and forecourt

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement transport stop at bus stop at station forecourt

Taxi Rank: Yes
Taxi Rank Note:

in front of station

Bus Service: Yes
Bus Service Note:

'Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk

Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station.

Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info


Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to all platforms via lifts to platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 5:00 AM to 1:00 AM
Tuesday 5:00 AM to 1:00 AM
Wednesday 5:00 AM to 1:00 AM
Thursday 5:00 AM to 1:00 AM
Friday 5:00 AM to 1:00 AM
Saturday 5:00 AM to 1:00 AM
Sunday 4:45 AM to 1:00 AM
Staff Help Available Note:

Assistance is provided by station staff during train service operational opening hours. Booking is recommended.

Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 16/05/2021 08:48:29