Henley-in-Arden

Address

Henley-in-Arden station
Station Road
Henley-in-Arden
B95 5JF

General information

Station Operator: WM
Station Code: HNL
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 0
Annual Charge: £290.00
Daily Charge: £3.00
Monthly Charge: £36.00
Off Peak Charge: £2.10
Weekly Charge: £11.50
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 8
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: In the event of engineering the bus/coach will collect from: Rail replacement bus stop in Station Road near to entrance of station car park
Taxi Rank: Yes
Taxi Rank Note: Henley 01564 793338
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Level access to Stratford platform. Platform 1 (Birmingham bound)has access via steps only. 3 station entrances - entrance 1 - level access onto Stratford platform, entrance 2 - 10 steps up to footbridge from footpath on western side of station, entrance 3 - steep path and 15 steps up to footbridge from road on eastern side. Access between platforms is 24 steps up and down. Birmingham platform is island. Step-free possible using lifts.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

Car park

Staff Help Available: No
Staff Help Available Note:

This station is unstaffed;

All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

Please contact West Midlands Railway Passenger Assist team on 0800 024 8998

Assisted Travel:

This station is unstaffed;

All of our trains have ramps on board that our conductors are trained to use.

We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

Please contact West Midlands Railway Passenger Assist team on 0800 024 8998

The information in this document was generated 05/03/2021 06:42:29