Hednesford

Address

Hednesford station
Market Street
Hednesford
WS12 1AZ

General information

Station Operator: WM
Station Code: HNF
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Hednesford Station is accredited by the Secure Station Scheme**

Customer Help Points: Yes
Customer Help Points Note:

on both platforms

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Spaces: 58
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from:

Towards Rugeley - public service bus stop in between the shops on Cannock Road opposite to Railway View.

Towards Walsall/Birmingham - public service bus stop/layby on Cannock Road between Market Street and Railway View junctions.

Taxi Rank: Yes
Taxi Rank Note:

Joeys 01543 871818

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable formatĀ here

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

None

Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Step-free access to Stafford platform via ramp down from road overbridge. 24 steps down to Birmingham platform from overbridge. Additional level access entrance to Birmingham platform via supermarket car park. Additional step-free entrance from Birmingham platform to car park.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: No
Staff Help Available Note:

This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.

Assisted Travel:

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

The information in this document was generated 25/09/2021 01:23:29