Gatwick Airport station
Monday to Sunday:
From Monday 20 April until further notice, this ticket office will have reduced opening hours due to the coronavirus pandemic. The opening times listed on the station information page will not apply. Instead, from Monday to Sunday, the ticket office will be open from 06:00 until 20:00.
Ticket buying & collection
Oyster Pre Pay:
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Applicable Operators: Gatwick Express, Southern, Thameslink
Lost Property Contact Available:
Customer Help Points:
ATM Machine Note:
Located outside the station as well as on concourse
Passenger Information Systems:
Wide range of shops
Station Buffet Note:
Food outlet (Seating available)
Telephones (Cards & Coins):
Platforms 1 and 2
Waiting Room Note:
Heated waiting areas are available on platforms
Airport Car Park
Car Parking Contact Available:
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
The upper level of the bus station
Taxi Rank Note:
Taxis are located in the South Terminal bus Station, about 200 yards from station concourse through airport complex
Bus Service Note:
Available from airport.
Accessible Booking Office Counter:
Accessible Booking Office Counter Note:
Window 1 is at a compliant height
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
This is a Category A station: This station has step-free level access to all platforms via lifts and escalators.
Access between platforms is via the concourse or overbridge, all with lifts, escalators and stairs.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Assistance is available within the station and from the station to the airport. More effective help can be given if you call 48 hours in advance. Please contact the relevant train operating company.
Staff Help Available:
Staff Help Available Opening Times:
Monday to Sunday 24 hours
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
The information in this document was generated 29/01/2022 07:00:55