Farncombe

Address

Farncombe station
Station Road
Farncombe
GU7 3NF

Ticket office

Monday to Friday: 6:15 AM to 12:15 PM
Saturday: 8:00 AM to 2:35 PM
Sunday: 9:30 AM to 2:00 PM

General information

Station Operator: SW
Station Code: FNC
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: South Western Railway
Ticket Office Note:

Outside the station entrance and in booking hall

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services: Please contact our Customer Services Department on 0345 6000 650
Customer Help Points: Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: No
Waiting Room: No
Waiting Room Note:

Located on Platform 1.

Car parking

Car parking: Yes

Station Car Park

Spaces: 76
Annual Charge: £1079.00
Daily Charge: £8.10
Monthly Charge: £115.90
Off Peak Charge: £3.50
Three Monthly Charge: £347.70
Weekly Charge: £39.30
Car Parking Contact Available: No
Website: Go to website
Note:

Weekend tickets are available from 1600 Friday £7.90

Off Peak from 1600 Monday to Friday

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 40
Type: Wheel Racks
Location:

Platforms 1 & 2

Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Station Forecourt, off Station Road

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Step-free category B Station - There is level access to Platform 1 (for trains towards London).

Access to Platform 2 (for trains towards Portsmouth) is via steps or ramp (1:13, 6m).

Transfer between platforms is either via stepped footbridge or via full barrier level crossing on Farncombe St. (total distance via road = 375m)

Road footway is very narrow in places.

Accessible Taxis: No
Accessible Ticket Machines: No
Accessible Ticket Machines Note:

All South West Trains ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down: No
Staff Help Available: No
Assisted Travel:

If you want to plan your travel you can book assistance up to 2 hours before your journey, please call our contact centre team 0800 528 2100 . Our assisted travel helpline is open 24 hours a day, except on Christmas Day and Boxing Day. You just need to tell us where you are, where you're travelling to, and how we can help. We will confirm the arrangements with you. We will send a text message to the guard of the service that you intend to travel on, providing them with advance notice.

When the train arrives, the guard will help you to board with the assistance you require. This service is for any customer who may need assistance - whether it's a mobility or visual impairment, luggage or a hidden disability.

Assisted Boarding Points

A dedicated meeting point so you can just Turn Up and Go When you arrive at the station find the Assisted Boarding Point on the platform using:

* Information posters

* Website information

* Assisted Boarding Points Icon

* Announcements and customer information boards around the station.

Scan the WhatsApp QR code or use our WhatsApp number 0800 528 6599 to send a message . You just need to tell us where you are, where you're travelling to, and how we can help. We'll send a text message to the guard of the service that you intend to travel on, providing them with advance notice. We will send you a text confirmation.

When the train arrives, the guard will help you to board with the assistance you require. This service is for any customer who may need assistance - whether it's a mobility or visual impairment, luggage or a hidden disability.

The information in this document was generated 10/08/2022 20:16:42