Ebbsfleet International

Address

Ebbsfleet International station
International Way
Ebbsfleet Valley
DA10 1EB

Ticket office

Monday to Friday: 5:50 AM to 10:00 PM
Saturday: 9:50 AM to 5:15 PM
Sunday: 9:20 AM to 5:30 PM

Station details

Alerts

​​​​​​​​​​​​​​On weekdays, the busiest times at this station are generally between 06:30 and 07:00 and 16:00 and 18:30

 

General information

Station Operator: SE
Station Code: EBD
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: Yes
Customer Services: 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: M&S
Station Buffet: Yes
Station Buffet Note: coffee shop
Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note: Booking Hall - Available during staffing hours
Waiting Room: No
Waiting Room Note: on platform

Car parking

Car parking: Yes
Name: Station Car Park - A, B C & D
Operator: HS1
Spaces: 4945
Annual Charge: £1367.20
Daily Charge: £10.20
Monthly Charge: £136.70
Off Peak Charge: £10.20
Six Monthly Charge: £796.90
Three Monthly Charge: £397.80
Weekly Charge: £42.10
Car Parking Contact Available: No
Phone number: 0207 431 4001
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 44
Type: Stands
Location: On the approach to the station from the main car parks
Cycle Storage CCTV: No

Other transport

Location for rail replacement services: Station Forecourt
Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

 There are standing height and wheelchair height ticket counters available.

Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note: Booking Hall- Available during staffing hours
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access from platform 5 & 6 (North Kent platforms) to main entrance and to interchange with South Kent platforms 2 & 3 involve using a ramp. Lifts available from station concourse to access platforms.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: booking hall
Impaired Mobility Set Down: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note: Assistance/Help available from station staff from First to Last trains.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance of the train as possible you would like to get - we recommend at least 20 minutes.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

The information in this document was generated 28/11/2021 08:40:20