off Union Lane
Ticket buying & collection
A Ticket Vending Machine is located on Platform One.
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Droitwich Spa is accredited by the Secure Station Scheme**
On both platforms
Blue Door 01905 794185 NY 01905 795979
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
Level access to platform 2 from car park. Access to platform 1 and between platforms is via street or alternatively 22 steps up to footbridge from Hereford platform and 22 steps down to Birmingham platform. There is no step-free route to platform 1 or between platforms.
Accessible taxis are not available
A Ticket Vending Machine is available on Platform One.
Pick-up in car park
Wednesday 7:00 AM to 6:00 PM
Thursday 7:00 AM to 6:00 PM
Friday 7:00 AM to 7:00 PM
Saturday 8:00 AM to 3:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 24/07/2021 05:24:40