off Dudley Port
The overflow car park at Dudley Port Station will be closed from 24 August to allow for Metro extension works. The main car park will remain open but if possible, consider walking or cycling to the station and taking advantage of cycle storage facilities. For more information on the works visit metroalliance.co.uk
Ticket buying & collection
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Dudley Port is accredited by the Secure Station Scheme**
On both platforms
The waiting room is only open while the station is manned, and may also be closed in the evening.
In the event of engineering the bus/coach will collect from: A461 Dudley Port, bus stop adjacent rail station bridge towards Wolverhampton, opposite rail station bridge towards Birmngham
Tipton 0121 557 1213 Dudley Port 0121 557 5757
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
Short ramp to Booking Hall area from car park. 25 steps up to island platform - no step-free access to either platform.
Accessible taxis are not available
Pick-up in car park
Saturday 7:00 AM to 8:00 PM
Sunday 9:00 AM to 5:00 PM
If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 18/01/2022 20:32:26