Derby Road (Ipswich)

Address

Derby Road station
Derby Road
Ipswich
IP3 8DN

General information

Station Operator: LE
Station Code: DBR
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: No
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help point on platform 1.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 5
Type: Stands
Location:

Platforms 1 and 2

Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Replacement transport stop at bus stop on Derby Road, near the Station Hotel

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access for each platform from the road. Step free access between the platforms is via the road bridge and about 100 metres distance.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: No
Staff Help Available Opening Times: Monday to Sunday Unavailable
Staff Help Available Note: Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 06/12/2021 08:25:47