Cathays

Address

Cathays station
Plas-y-Parc
Cardiff
CF10 3LU

Ticket office

Monday: 7:30 AM to 6:30 PM
Tuesday: 7:30 AM to 6:30 PM
Wednesday: 7:30 AM to 6:30 PM
Thursday: 7:30 AM to 6:30 PM
Friday: 7:30 AM to 6:30 PM
Saturday: 9:30 AM to 3:30 PM
Sunday: Unavailable

General information

Station Operator: AW
Station Code: CYS
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Ticket Office Note:

Entrance to Pontypridd bound platform.

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: Yes
Customer Services: Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
Customer Help Points: Yes
Customer Help Points Note:

On the Pontypridd bound platform.

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens, ArrivalScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Spaces: 0
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

At the bus stops adjacent to the Cardiff University Students' Union on Park Place

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

The nearest bus stop is on Park Place

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note:

Category B3

While both platforms are step-free, there is no facility for wheelchair users, mobility scooter users or persons with reduced mobility to cross between Platform 1 and 2 due to a steep footbridge. Customers who have travelled from the Valleys and wish to access the University or the Civic Centre are advised to travel to Queen Street station, change onto a North-bound service and alight at Cathays on the return service.

For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

These machines accept debit/credit cards and cash. 

The machine on the Cardiff-bound platform is only available during staffing hours.

The machine on the Pontypridd-bound platform is available all the time.

Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: No platform staff available. Assistance is provided by the Conductor on the train.

The information in this document was generated 01/08/2021 01:10:56