Crosskeys

Address

Crosskeys station
Risca Road
Crosskeys
NP11 7BU

General information

Station Operator: AW
Station Code: CKY
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: Yes
Phone number: 03333 211 202
Website: Go to website
Ticket Gate: No
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Customer Help Points: Yes
Customer Help Points Note:

Customer help points are available on both platforms. 

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: No
Passenger Information Systems: DepartureScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 4
Type: Lockers
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards.

Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Category B2.

Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.

Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace. 

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

The ticket machine(s) take cash, and major debit and credit cards.

Impaired Mobility Set Down: No
Impaired Mobility Set Down Note:

.

Staff Help Available: No
Staff Help Available Opening Times: Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note: Assistance will be provided by the Conductor on the train.
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 01/07/2022 14:59:09