Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
03333 211 202
Customer Help Points:
Customer Help Points Note:
Customer help points are available on both platforms.
Passenger Information Systems:
Telephones (Cards & Coins):
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Rail replacement services depart from the bus stops on Risca Road, unless otherwise stated on the station poster boards.
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.
Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
The ticket machine(s) take cash, and major debit and credit cards.
Impaired Mobility Set Down:
Impaired Mobility Set Down Note:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday Unavailable
Staff Help Available Note:
Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 01/07/2022 14:59:09