Monday to Friday:
6:20 AM to 1:00 PM
6:20 AM to 1:00 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: Great Western Railway
Ticket Office Note:
On platform 1
Lost Property Contact Available:
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Customer Help Points:
Passenger Information Systems:
Telephones (Cards & Coins):
The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
Waiting Room Note:
Cycle Storage Availability:
Entrance to platform 1
Cycle Storage CCTV:
Location for rail replacement services:
To Reading: Sherfield Road, outside Estate Agents. To Basingstoke: Sherfield Road opposite Samsone & George Estate Agents/Bus Stop before Level Crossing.
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Accessible Toilets Note:
The radar key is available from station staff.
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step Free Category B1 Station Step free access available to both platforms, access between platforms via level crossing
Accessible Taxis Note:
Accessible taxis are available. Please contact GWR staff.
Accessible Ticket Machines:
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 6:20 AM to 1:00 PM
Saturday 6:50 AM to 1:00 PM
Staff Help Available Note:
Meeting point: Ticket office.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 30/06/2022 01:23:28