Ticket buying & collection
Permit to Travel Machine at entrance to Platform 1. This machine is not accessible to wheelchair users.
Please contact our Customer Service Centre on 0345 6000 650
Customer Help points are located on every platform
Station Approach Road on hotel side of railway bridge
Information to plan your onward journey is available in a printable format here
Step-free category B3 station. Access to Platform 1 (for trains towards Southampton and London) is via steps from the B3056 Beaulieu Road overbridge only.
Please be aware that this station has no tactile paving on the platform edge.
A Permit to Travel machine is in operation at this station. Please purchase a permit and exchange it for a ticket on train. Machine is not accessible to wheelchair users.
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also use our Assisted Boarding Points service. More information here: here
The information in this document was generated 30/06/2022 01:55:18