Brundall

Address

Brundall station
Station Road
Brundall
NR13 5LA

General information

Station Operator: LE
Station Code: BDA
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: No
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Website: Go to website
Ticket Gate: No
Customer Services:

Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points: Yes
Customer Help Points Note:

Help points on platforms 1 and 2

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Greater Anglia
Spaces: 23
Daily Charge: £3.00
Car Parking Contact Available: No
Phone number: 0845 600 7245
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 10
Type: Lockers
Location: In car park
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Substitute bus services stop at bus stop on the corner of The Street and Station Road for travel towards Norwich. For travel towards Great Yarmouth, please use the bus stop on The Street before Station Road
Taxi Rank: No
Bus Service: No

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This station has step free access to both platforms via the road, approximately 40-50 metre distance between the two. Norwich bound platform step free access onto the platform is only available when the level crossing gates are closed. The level crossing is operated manually by Network Rail Staff who will advise when it is safe to use.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the platform.

Accessible Taxis: No
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: No
Staff Help Available Opening Times: Monday to Sunday Unavailable
Staff Help Available Note: Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard.
Assisted Travel:

As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.

The information in this document was generated 08/05/2021 13:48:13