Monday to Friday:
5:55 AM to 7:30 PM
6:30 AM to 7:30 PM
8:35 AM to 6:30 PM
Ticket buying & collection
Oyster Pre Pay:
Applicable Operators: South Western Railway
Ticket Office Note:
Located near to both station entrances
Lost Property Contact Available:
Please contact our Customer Service Centre on 0345 6000 650
Customer Help Points:
Customer Help Points Note:
Customer Help points are located on every platform
Station Buffet Note:
Currently only a vending machine available.
Telephones (Cards & Coins):
The toilets are located on all the platforms. The National key toilets are located on Platforms 1/2; these toilets are operated by a radar key. A radar key is available from station staff upon request.
Waiting Room Note:
Both Platforms. The waiting room on platforms 3/4 closes at 1600.
Station Car Park
Off Peak Charge:
Three Monthly Charge:
Car Parking Contact Available:
Weekend tickets available after 1000 Fridays £8.30
Off Peak from 1000 Monday to Friday
Cycle Storage Availability:
Cycle Storage CCTV:
Location for rail replacement services:
Station forecourt, Lyndhurst side of level crossing by the 'Il Palios 2'restaurant.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step-free category B station - This station has step-free access to all platforms via lifts from the main entrance. The south side entrance does not have step-free access - the alternative step-free route is approximately 275m via the street and a level crossing.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down:
Staff Help Available:
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 11:00 PM
Saturday 6:15 AM to 11:00 PM
Sunday 7:00 AM to 11:00 PM
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station, until 22:30 daily. Please make yourself known to staff in the Ticket Office or on the platforms. After 22:30 boarding and alighting assistance can be provided by the Guard on board the train, who will step out onto the platform when the train arrives. You can book assistance up to 4 hours before your journey when travelling on South Western Railway (10pm the night before with other Train Operators). Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
The information in this document was generated 10/04/2021 13:50:10