Ticket buying & collection
A Ticket Vending Machine is located by the entrance to Platform 2.
Please contact our Contact Centre team on: . Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
On both platforms
John's Taxis 0247 637 3111
Information to plan your onward journey is available in a printable format here
Public telephones are not accessible
This station is a category B station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Accessible taxis are not available
Both the forecourt area and the other entrance may be used for parking and pick-up.
This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.
If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.
If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.
Don't forget you can always simply 'turn up and go' without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.
Please note that other train operating companies may have different contact centre hours for booking assistance.
The information in this document was generated 06/12/2021 07:50:34