Abbey Wood

Address

Abbey Wood station
Wilton Road
Abbey Wood
SE2 9RH

Ticket office

Monday to Friday: 6:10 AM to 8:05 PM
Saturday: 6:10 AM to 8:05 PM
Sunday: 7:30 AM to 7:30 PM

General information

Station Operator: XR
Station Code: ABW
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 4
Oyster Comments: <p>Top-up only from self-service ticket machine(s)</p>
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern, Thameslink

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services:

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Station Buffet Note:

Coffee and confectionary

Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:
  • On the paid side of the barrier within the stations ticket hall.
  • Separate baby change facilities are also available within the ticket hall on the paid side of the barrier.
Waiting Room: No

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Towards Dartford - Bus stop B (outside of the station)

Towards Plumstead - Bus stop A (outside of the station)

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

Accessible toilet is located on the paid side of the barrier in the stations ticket hall. This toilet is operated with a radar key.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:
  • Accessibility Category A. This station has step-free access to all platforms.
  • Staff ramp assistance is always available.
  • Accessible seating is available in the ticket hall and platforms.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 25/09/2021 00:06:07