Aberdeen

Address

Aberdeen station
Guild Street
Union Square
AB11 6LX

Ticket office

Monday to Friday: 6:15 AM to 9:30 PM
Saturday: 6:15 AM to 7:00 PM
Sunday: 8:45 AM to 9:30 PM

General information

Station Operator: SR
Station Code: ABD
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes

Passenger services

Lost Property Contact Available: No
Phone number: 03301 092 833
Website: Go to website
Ticket Gate: Yes
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
Baby Change: Yes
Seated Area: No
Passenger Information Systems: DepartureScreens, Announcements, ArrivalScreens
Shops: Yes
Shops Note: WHSmith newsagent. Station has two PhotoMe photo booths.
Station Buffet: Yes
Station Buffet Note: Cafe, WH Smith, Bar
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: The toilets are located opposite the Taxi Rank and inside the First Class Lounge, available during ticket office opening hours
Waiting Room: Yes

Car parking

Car parking: Yes

South College Street Car Park

Operator: ScotRail
Spaces: 188
Daily Charge: £6.00
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 80
Type: Stands
Location: additional cycle parking located outside Union Square Shopping Centre
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Buses pick up/drop off on College Street

Taxi Rank: Yes
Taxi Rank Note: visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service: Yes
Bus Service Note: for details of bus services, visit www.travelinescotland.comĀ or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic gates. Automatic Ticket Gates in operation Mon-Sat: 0600-2310; Sun: 0830-2310

Blue Badge parking bays: 10

Accessible Taxis: No
Accessible Ticket Machines: Yes
Impaired Mobility Set Down: No
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 5:00 AM to 12:30 AM
Tuesday 5:00 AM to 12:30 AM
Wednesday 5:00 AM to 12:30 AM
Thursday 5:00 AM to 12:30 AM
Friday 5:00 AM to 12:30 AM
Saturday 5:00 AM to 12:30 AM
Sunday 8:45 AM to 12:30 AM
Staff Help Available Note:

Meeting Point: At the Automatic Ticket Gates inside the station

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 04/07/2022 14:49:19