Please note: All Meet the Manager events are currently cancelled until further notice, following the most recent government advice on the Coronavirus.
Your chance to speak to our senior management team
Our core Meet the Manager sessions take place at London stations during the morning peak from 07:30 to 09:30 unless stated otherwise. In response to customer requests, we have also added some evening peak sessions which will take place from 16:30 to 18:30.
Our next Meet the Manager session will be:
King's Cross station on Thursday 18 June from 07:30 - 09:30 - CANCELLED
King's Cross station on Thursday 05 November from 07:30 - 09:30 - CANCELLED
Thank you to all of our passengers who took the time to speak with the senior team.
Feedback themes from the latest session is detailed below.
Our new COO and CEO were present alongside directors and managers from all areas of the business to meet our customers and answer their questions.