Many customers took the time to stop and ask about this project.

Network Rail have started a multi-million pound programme into upgrading the East Coast Main Line as part of their rail upgrade plan.

As part of this programme, the infrastructure outside King’s Cross needs replacing including tracks, signalling and overhead line equipment. Once the King’s Cross Upgrade is completed, the station will benefit from more long-distance passenger services and a simpler, more reliable track layout for quicker, smoother journeys. Work has already started and will continue over the next two years. Upcoming disruptions due to these works:

• Saturday 13 and Sunday 14 July - Reduced service to/from London King’s Cross
• Saturday 24 and Sunday 25 August (Bank holiday weekend) - No service between London King’s Cross / Moorgate and Peterborough / Cambridge. We’re advising people not to travel on these dates

You can find out more about this programme at eastcoastupgrade.co.uk.

Representatives of the passenger benefit fund team were present to answer questions about the fund, specifically about how much their station had been awarded and the sort of thing that could/should be suggested.

Further information on the fund is available here: www.passengerbenefitfund.co.uk

So many of the questions we are asked are station specific or specific to the person that asked it e.g. ticketing enquiries. We are often asked why we don’t list this feedback, though we will only do so if there is a theme that warrants publication.