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Reports

We’re committed to operating our train services with a focus on customers, society and our people. Our sustainability reports show how we’re doing that and outline our plans for the future.

Sustainability

To keep the communities we serve up-to-date with our progress, we publish a sustainability report every year. Our reports cover a variety of topics such as society, customers, our people and finance.

Highlights from the 2017 report include:

  • 9,000 new seats added to Great Northern and Thameslink
  • Over 10,000 individuals and groups provided feedback on the 2018 timetable consultation
  • An investment of £25,691 of time to community groups/charities
  • 105 stations and two train fleets with free WiFi
  • £517 million invested in new trains, with a further £200 million invested in the development of the new fleet for the Moorgate line

Download the full 2017 report

Sustainability at our parent company

Our parent company – Go-Ahead Group – also publishes an annual sustainability report. To read more about their approach to corporate responsibility, visit their performance and reports page.